Welcome toLANEIGE Membership

1. Upon any purchase in LANEIGE stores, counters, and official e-shop, customers are eligible to become a LANEIGE member If there is no purchase for over 12 months, the membership will be expired. Membership will be reactivated upon repurchase and members can enjoy BASIC membership privileges. Upon fulfilled the accumulative spending within membership validity period, members are entitled to enjoy instant upgrade/renewal. Upgrade / Renewal DIAMOND / SILVER membership is effective immediately and remain in effect until 31 December of the following year. Accumulated purchase is valid from 1 January to 31 December each year. 2. Earning and redemption of bonus points in “Bonus Point Redemption Program” are subject to the “Bonus Point Redemption Program” terms and conditions set out at www.laneige.com.hk. Promotional sets, limited edition products and coupons are excluded in the product redemption. 3. Personal Follow-up Services include Eyebrow Shaping, Hand Massage and Mini Facial Treatment(based on member skin needs). Beauty Advisors will invite VIP for follow-up service regularly. For female only. 4. DIAMOND members are entitled to get monthly Complimentary Travel Pouch Samples, with minimum of 3 product categories and maximum of 10 pouches in total. 5. Any gifts for “Membership Program Privileges 2021” are available while stocks last, alternative gifts may be offered in case of stock shortage without prior notice. 6. LANEIGE membership can only be used by the individual it is issued, with only one membership per person permissible. 7. Members’ Direct Mailer are sent to different members via LANEIGE Mobile App, SMS/MMS, Email and mail. 8. LANEIGE reserves all rights of final decision in case of any dispute.